Data Protection
Updated: 1 January 2026

Privacy Policy me44 — Your Personal Data Protection

Your privacy is our priority. This policy clearly explains how me44 collects, uses, stores, and protects your personal information — all handled with full transparency and responsibility.

End-to-End Encryption

All data transmitted between your device and me44's servers is protected with unbreakable 256-bit SSL encryption.

No Data Sales

Me44 has never and will never sell your personal information to any third party for marketing or any other purpose.

You Are in Control

You have the full right to access, correct, or request deletion of your personal data stored in the me44 system.

PDPA Compliance

Me44 fully complies with Malaysia's Personal Data Protection Act (PDPA) and relevant international data protection standards.

Note: This Privacy Policy describes me44's data management practices. By using the me44 platform, you agree to the terms set out in this policy. Please read it carefully before using any of our services.

1 Introduction

Me44 ("we", "Platform", "Company") deeply respects the privacy of every user on our online gaming and betting platform. This Privacy Policy is established to ensure you clearly understand how your personal information is collected, used, stored, and protected when you use the me44.pro website, the me44 mobile app, and all related services.

We understand that trust is the foundation of the relationship between me44 and each of its members. As such, we are committed to handling your personal data responsibly, transparently, and in accordance with applicable laws in Malaysia — including the Personal Data Protection Act 2010 (PDPA).

This policy applies to all individuals who register as me44 members, visit our website, use our mobile app, or communicate with our support team through any available channel.

2 Personal Data We Collect

Me44 collects various categories of information depending on how you interact with our platform. Generally, the data we collect falls into two main types:

Data you provide directly:

  • Identity information: full name, date of birth, gender, national ID or passport number.
  • Contact information: email address, mobile phone number, and residential address.
  • Financial information: bank account number, bank name, and registered digital wallet details for deposit and withdrawal purposes.
  • KYC documents: copies of your identification card, bank statements, or other supporting documents required for identity verification.
  • Communications: any messages, feedback, or complaints you send to the me44 support team.

Data collected automatically:

  • Technical data: IP address, web browser type, device operating system, screen resolution, and device identifier.
  • Usage data: pages visited, time spent on each page, links clicked, in-platform search history, and game preferences.
  • Transaction data: records of all deposits, withdrawals, wagering, and financial activity in your me44 account.
  • Cookie data: login session information, language preferences, and display settings stored in your browser.
Data Categories Example Information Primary Purpose
Identity Name, ID number, date of birth Account verification & KYC
Contact Email, phone, address Communication & notifications
Financial Bank accounts, digital wallets Deposit & withdrawal processing
Technical IP, device, browser Security & fraud detection
Usage Activity logs, game history Service improvement

3 How We Use Your Personal Data

Every piece of information we collect is used solely for legitimate, clearly stated purposes. me44 does not use your data for any other purpose without obtaining your consent first. The purposes for which your data is used are as follows:

  • Account management: To create, verify, and maintain your me44 account, including the required KYC process.
  • Transaction processing: To process deposits, withdrawals, and all financial activities in your account securely and accurately.
  • Platform security: To detect and prevent fraudulent activity, money laundering, and cybersecurity threats that could compromise your account.
  • Legal compliance: To comply with anti-money laundering (AML) reporting requirements, KYC requirements, and other legal obligations imposed on me44.
  • Customer service: To provide effective support assistance and resolve any issues or complaints you report.
  • Service improvement: To analyze platform usage patterns for the purpose of improving the overall user experience.
  • Marketing communications: To send promotional information, special offers, and platform updates — only if you have consented to receive them.
Our commitment: me44 never uses your data to make automated decisions that could affect your rights without human intervention. Any action taken on your account always involves a manual review by our team.

4 Data Sharing with Third Parties

Me44 does not sell, rent, or transfer your personal data to any third party for marketing or commercial gain. However, in certain limited situations, we may need to share some of your information with the following parties:

  • Payment service providers: DuitNow, FPX, digital wallet providers, and crypto payment processors require basic transaction information to process your deposits and withdrawals.
  • KYC service providers: The third-party identity verification partner we use to process your KYC checks securely and efficiently.
  • Competent authorities: me44 is legally required to disclose certain information to government authorities, law enforcement agencies, or regulatory bodies when directed to do so by law.
  • Technology service providers: Cloud computing, cybersecurity, and technical infrastructure service providers that support me44 platform operations — all bound by strict confidentiality agreements.

All third parties we work with are bound by strict data protection agreements and are not permitted to use your information for any purpose other than what has been agreed upon with me44.

5 Data Security

Me44 continuously invests in the latest security infrastructure to ensure your personal data is always protected. The security measures we implement include:

  • 256-bit SSL/TLS Encryption for all data transferred between your browser and me44's servers.
  • Data encryption at rest for all sensitive information stored in our databases.
  • Two-factor authentication (2FA) which can be activated for an additional layer of protection on your account.
  • 24/7 security monitoring by our cybersecurity team to detect and respond to any threats in real time.
  • Regular security audits by accredited independent parties to verify the integrity of our systems.
  • Strict access controls which ensures that only authorized me44 staff may access your personal data, and only to the extent necessary to perform their duties.
Important: While we take all reasonable measures, no security system can be guaranteed 100% safe. You are also responsible for keeping your account secure by not sharing your password and using a secure internet connection when logging in to me44.

6 Data Retention and Storage

Me44 retains your personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law.

  • Active account data: Retained for the duration your account remains active and for a minimum of 5 years after account closure, in line with AML compliance requirements.
  • Transaction records: Retained for a minimum of 7 years in accordance with financial and tax regulatory requirements.
  • Communication logs: Retained for 2 years for dispute resolution and service quality control purposes.
  • Cookie data: Session cookies expire automatically when you close your browser; persistent cookies are stored for the duration specified in our cookie policy.

When your data is no longer needed, me44 will ensure it is securely deleted or anonymised in accordance with established data disposal procedures.

7 Cookies and Tracking Technologies

Me44 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored in your browser when you visit the me44.pro website.

Types of cookies we use:

  • Essential cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled.
  • Preference cookies: Stores your preferences such as language, display settings, and theme to provide a more comfortable experience.
  • Analytics cookies: Helps us understand how users interact with the platform for continuous improvement. This data is processed in aggregate and does not identify you individually.
  • Security cookies: Used to detect suspicious activity and protect your account from unauthorised access.

You can manage your cookie settings through your browser. Please note that disabling certain cookies may affect the functionality of the me44 platform.

8 Your Rights Regarding Personal Data

As a me44 member, you have the following rights regarding your personal data we hold, in accordance with Malaysia's PDPA provisions:

Right to Access Data

You have the right to request a copy of the personal data we hold about you. We will process such requests within 14 business days.

Right to Correct Data

If any information we hold is inaccurate or outdated, you have the right to request immediate correction through your account panel or the me44 support team.

Right to Request Data Deletion

You may request the deletion of your personal data, subject to data retention obligations required by law, such as AML requirements and financial record-keeping.

Right to Object to Processing

You have the right to withdraw consent for your data to be used for marketing purposes at any time, without affecting your access to me44's core services.

Right to Data Portability

You have the right to request your personal data in a machine-readable format for transfer to another service provider where applicable.

Right to Lodge a Complaint

If you believe your privacy rights have been violated, you have the right to file a complaint with the Personal Data Protection Commissioner of Malaysia.

To exercise any of the above rights, please contact the me44 support team via live chat on our platform or app. We will endeavor to process all requests within a reasonable timeframe and keep you informed of your request's progress.

9 Cross-Border Data Transfers

In operating the me44 platform, some of your personal data may be transferred to, stored in, or processed outside Malaysia — particularly in connection with cloud computing services and international technical infrastructure supporting our platform.

Me44 ensures that all such cross-border data transfers are carried out with adequate safeguards, including:

  • Data processing agreements that comply with international data protection standards.
  • Use of standard contractual clauses recognised by the relevant data regulatory authorities.
  • Selection of technology partners that comply with ISO 27001 or equivalent security standards.

10 Child Privacy

The me44 platform is strictly for users aged 18 and above. me44 does not knowingly collect any personal information from individuals under the age of 18.

If we discover that we have inadvertently collected personal data from someone under the age of 18, we will take immediate steps to delete that information and close the account in question. Parents or guardians who suspect their child has registered a me44 account are encouraged to contact us immediately.

11 Amendments to the Privacy Policy

Me44 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or the technologies we use.

We will notify you of any material changes via your registered email or in-app notification at least 7 days before the changes take effect. The "Updated" date at the top of this document will always reflect the latest version of our Privacy Policy.

Your continued use of the me44 platform after any amendments take effect will be considered your acceptance of the revised policy.

12 Contact Us

If you have any questions, concerns, or wish to exercise your rights under this Privacy Policy, the me44 team is ready to assist you through the following channels:

Live Chat
Available 24/7 on the platform
Support Email

We are committed to responding to all privacy-related enquiries within 3 business days. For more complex requests such as data deletion, processing may take up to 14 business days.

Your Privacy, me44's Priority

We don't just comply with the law — we go beyond the minimum requirements to ensure every detail of your data is handled with full integrity.

Full PDPA Compliance

All me44 data management practices fully comply with Malaysia's Personal Data Protection Act 2010 and the guidelines issued by the Personal Data Protection Commissioner.

Secure Infrastructure

Your data is stored in data centres equipped with military-grade encryption, continuous monitoring, and backup systems that ensure data availability at all times.

Dedicated Privacy Team

Me44 has a dedicated team responsible for monitoring privacy compliance, handling data requests, and ensuring our privacy policy remains up to date.

Your Data Is Safe with me44

Register your me44 account with confidence — your privacy and data security are always our priority. Over 500,000 members have trusted me44 as their preferred gaming platform in Malaysia.

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